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I have a 2015 ED with Bighorn trim, bought it brand new

maine4x475

New Member
Sep 26, 2020
2
0
Truck Year
2015
Anyone else having any issues with getting all the settlement task completed? I've been dealing with the last step before getting the money, which is having the new emission module installed. I initially had it installed over a year and a half ago but it never updated in the system (meaning it was still saying I still needed to complete the install). I figured it would take a while for there system to update but here I am a year and a half later. I ended up having them replace the module again, and was told to give it a couple of weeks for it to update in the system. Well as you can already guess it didn't update. So I went to the settlement website and found an option to be able to chat live with someone for assistance rather than calling and going through the automated BS. Oh! Side note I went back to the website today and the option to chat live has weirdly disappeared from the site. Anyway back to what I was saying, after chatting with the person I was able to find out what exactly they needed on their end for proof of installation. Which was just a picture of the sticker of the new part and that the sticker is located directly on the underside of the hood. So I took the picture and emailed it in that day (9/22/2020). Now waiting and watching to see if it updates. Per the website information once installation is confirmed, it can take up to six weeks to receive settlement check.
Has anyone else had this kind of an issue in the whole settlement process?
 

TC Diesel

Well-Known Member
Jul 14, 2016
2,443
689
Truck Year
2015
Your work order Must have the highlighted area in order to be completed.Dealer_V08_Ecodeiesel_2015.JPG
 

maine4x475

New Member
Sep 26, 2020
2
0
Truck Year
2015
How do I get access to see this? I haven’t received a form like this before.
 

1shadowsabre

Well-Known Member
Oct 18, 2015
817
309
Truck Year
2015
Welcome, I too bought my 2015 brand new. I had no real issues receiving my settlement, it was definitely a process though!
 
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