So sad

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Johnny1975

New Member
Jul 11, 2019
5
0
1
Truck Year
2016
I finally bought a truck with cash after years of saving. I was talked into the ecodiesel. Less than 50km later I found out I’ll need a new EGR cooler. With labour it’s $3500 and it’s not covered under warranty! I’m so mad at Chrysler Canada. If this is all on me I will spend the rest of my days slamming dodge as much as I can to everybody i see. I will make it a point to scare anybody that might be thinking of purchasing one. Absolutely unacceptable!
 

John

Active Member
Nov 13, 2015
630
195
43
If it's a 2014-2016 you should be eligible for the AEM and extended warranty, but not the cash settlement.
 

Johnny1975

New Member
Jul 11, 2019
5
0
1
Truck Year
2016
If it's a 2014-2016 you should be eligible for the AEM and extended warranty, but not the cash settlement.
Thanks for the info! I’ll be sure to use that when I chat with the service manager later this afternoon
 

John

Active Member
Nov 13, 2015
630
195
43
It's important to have the AEM in place before addressing the EGR cooler.
 

Johnny1975

New Member
Jul 11, 2019
5
0
1
Truck Year
2016
Oh
It's important to have the AEM in place before addressing the EGR cooler.
oh ya? Well I think tbmgat boat has sailed. They’re “officially” checking it right to confirm one way or another
 

Johnny1975

New Member
Jul 11, 2019
5
0
1
Truck Year
2016
Oh

oh ya? Well I think tbmgat boat has sailed. They’re “officially” checking it right to confirm one way or another
Update! I just received a call and the service manager pulled miracles and didn’t have to! My service warranty didn’t cover it but the strings were pulled somehow! Let’s just say that they kept my business!
 

Johnny1975

New Member
Jul 11, 2019
5
0
1
Truck Year
2016
Update! I just received a call and the service manager pulled miracles and didn’t have to! My service warranty didn’t cover it but the strings were pulled somehow! Let’s just say that they kept my business!
The question is ; should I sell it and make a lateral move to something else? I need durability and relability.
 

John

Active Member
Nov 13, 2015
630
195
43
Update! I just received a call and the service manager pulled miracles and didn’t have to! My service warranty didn’t cover it but the strings were pulled somehow! Let’s just say that they kept my business!
Here's a list of what's covered as part of the EPA settlement.

Consent Decree Appendix E
Extended Emission Warranty
Subject to standard limitations that must be identified to Eligible Owners and Eligible
Lessees, which may set forth exclusions like accident, abuse, neglect, or installation of noncertified parts, and applicable existing warranty provisions that will remain in effect, the
Extended Warranty shall cover the cost of all parts and labor needed to repair the items listed
below.
• Catalysts
o Diesel Oxidation Catalyst / Diesel Particulate Filter (DPF) Assembly
o Selective Catalyst Reduction (SCR) Catalyst
• Diesel Exhaust Fluid (DEF) System
o DEF Injector
o DEF Injector Controller
o DEF Storage Tank
o DEF Delivery Lines
o DEF Concentration Sensor (2016 Model Year Ram 1500 and Jeep Grand
Cherokee only)
o DEF Supply Module, Pump, & Temperature Sensor Unit
• Parts of the Fuel System
o Low Pressure Fuel Pump Module & Level Unit
o Fuel Injectors
o Fuel Rail
o High Pressure Fuel Line
o High Pressure Injection Pump & Regulator Unit
• Parts of the Exhaust Gas Recirculation (EGR) System
o EGR Cooler Tubes
o EGR Cooler
o EGR Valve
o EGR Temperature Sensor
o EGR Cooler bypass actuator
• Other Sensors That Are Covered
o Oxygen Sensors
o NOx Sensors
o Intake Manifold Pressure Sensor
o Engine Coolant Temperature Sensor
o Fuel/Water Separator Sensor
o Intake Swirl Actuator Sensor
o Engine Camshaft Position Sensor
o Engine Crankshaft Position Sensor
o Particulate Matter Sensor
o Mass Airflow Sensor
o Boost Pressure Sensor
o Crankcase Pressure Sensor
o Exhaust Manifold Pressure Sensor
APPENDIX E TO CONSENT DECREE
MDL No. 2777 EMC
Case 3:17-md-02777-EMC Document 484-1 Filed 01/10/19 Page 207 of 224
o Throttle Valve
o Exhaust Temperature Sensor
o DPF Differential Pressure Sensor
• Engine Control Module (Computer)
• Transmission Control Module (Computer)/Valve Body & Solenoids
• Throttle Valve
• Cylinder Head Assembly, Including Valves, Springs, Valve Spring Keepers, Valve Seats,
Cam Bearing Caps, and Manifold Studs (Camshaft and other components of the assembly
are not covered)
• Engine Thermostat/housing/gasket
• The turbocharger system including all related hoses and pipes, all sensors and actuators.
Additionally, the Extended Warranty shall cover the cost of any OBD Diagnostic Scan
for malfunctions that trigger the OBD Malfunction Indicator Light (MIL), regardless of whether
the malfunction is attributable to a part that is covered under the Extended Warranty
 

cds13ca

New Member
Jun 19, 2019
18
8
3
Truck Year
2016
Thanks for the info! I’ll be sure to use that when I chat with the service manager later this afternoon
What year is the truck? I just had my 2016 EGR cooler replaced in February, under warrantee. (CANADA) But I recall him saying, it was under the 3 year, 60,000 km warrantee, of which, at the time, I was at 2 years, 11 months, and 56,000 km, so I just squeezed in the time line.

In Canada, we're not eligible for the AEM rebate, or extended warantee... Depends how old the truck is. What about a EGR cooler delete kit with a tune? The kits are around $200, but you also need a tune to programme the egr out...