Recent content by Dbishop

It absolutely was a fault involving FCA. They had my vehicle for almost 2 months and you know how many days of a loaner or rental I had? 0. And I had to pay out of pocket and move my vehicle to another dealership because the first one said it wasnt a part covered by my warranty. I was yelled at...

After almost 2 months I got it back finally. I had to have it towed to another dealership and it was replaced under warranty. It was the turbocharger coolant return hose. I took it home and the next morning it leaked all over the driveway. Took it back and the water pump had sprung a leak. 5...

The first dealer had my GC for 5 days, this 2nd one has had it for about 3 weeks and will have it for at least 1 more.

Maybe not. Mine is a 15 with 57k.

Well it sucks for me because I just bought it in September so I'm stuck with it for a while. From what I understand if it was diagnosed to be under warranty they would authorize a rental car. That is the problem though that they have had it for a month and havent said it is yet. I've only ever...

They said they couldn't see it with a borescope at the 2nd dealership. The first one said they could see it so idk. They told me that it is the Turbocharger coolant return hose at the first place. They said that hose is not covered under the warranty, which is false. That's why I moved it to...

I just wanted a vehicle to drive while mine has been at the dealership for a month. I live an hour away from the base I'm stationed at and have a wife and 2 kids. This shit is weak.

Update - My Jeep was moved to another dealership at my expense. This dealership says that it cannot be diagnosed without removing the engine. I was told that if they pull the motor and discover that it is not a warranty repair I will be on the hook for all repairs and the engine removal. It took...

In KC

On the phone with the dealer now. He said "I know what the paper says. The problem is that I input it into the warranty system and it gives me a labor code that is not covered under that warranty. That paper is not the be all, end all." I talked to another dealer and they said ya its covered...

The did the update to my vehicle and it shows complete on the website.

Just got a return call from FCA about the case they opened for me. They said that the turbocharger coolant lines are not covered and I would have to pay for the repair. It is not covered under the 5 year 60k powertrain or the extended lawsuit warranty. They said there is no further I can elevate...

After talking with FCA they are saying it is not covered either. They spoke with the dealership and the service department told FCA it's not covered. I feel like that's a little backwards. Also the dealership now says it's the turbocharger return hose. They told me yesterday it was the input...

Ya I read the text and I got the message that it says its covered. My GC has 57k on it and the warranty goes until March 2026. He was just saying it's not covered and I was 99.9% sure he was wrong. Thank you for your reply.

My 2015 GC diesel just had the turbo coolant input hose break while I was moving. I had it towed to my local Jeep dealer and they are saying it is not an item covered under the class action. The service rep said he is familiar with the warranty and his system wont let him input it as a warranty...