Close out post on the 2015 Jeep Grand Cherokee Eco Diesel that ingested its main bearings. The dealer gave us the jeep back in late August with a new engine. Later that day we loaded up the family to head to our cabin, and made it 10 miles before the plastic panels underneath the car started...
I received an update today from FCA. The alternate repair part is not yet authorized; they have to get the OK from the local Jeep service manager, and he has been on vacation. I found out the part they originally ordered 2.5 months ago was a *short block.* The pending authorization is for a...
I had FCA Case Management on the phone today as they have not been responding to my emails. The rep said she had an update---they are going to try to get a different repair part. The original part they were going after was a *remanufactured* complete engine, now they are going to try to get a...
Does anyone have information on why it is taking so long to get a replacement EcoDiesel engine? Spun the bearings on a 2015 Grand Cherokee on May 16 at 73k miles; FCA agreed to replace under warranty. In mid-June, with no replacement engines available, the issue was "escalated" to FCA Case...