Been 10 days since I've contacted Ram customer service. Waisted 2 hours on hold waiting to talk to a real person. This person was an information taker only, saying I would be contacted within 24 hours, been a lot more than that with no contact. Now my problem and solution!
Drive recently I got a...
Got an appointment for last Thursday at my local dealer. Arrived at 8:00 the appointed time. All Star Ram, Hendersonville NC.
The service writer stated they only had one technician and he wouldn't do warranty work. He then noticed that my truck was diesel and said the couldn't work on my truck...
I had the same issue, lightning bolt from hell! Happened when I was pulling my travel trailer on a week long camping trip near Augusta GA. Got to the camp ground in limp mode. Called the ram dealer in Augusta. Took the truck in, took a week but they replaced the tone wheel under warranty. 2014...
I have a 2014 eco with 108k, fuel pump is quiet and no issues but I put in about 4 oz of Marvel history oil about one a month. Keeps the pump lubed. I've got a friend with the same year eco, his pump was making noise and while driving from the mountains to Charleston, SC his pump died leaving...
Recently headed down to the lake for a week of camping and fishing. I tow a 5000 lb camper. I just started down the mountain when the check engine light came on and a odd light. Looked like a bolt of lighting with () around it, never saw that before. Truck lost power by 1/2 but continued to run...
Just got my 2014 reprogrammed low speed throttle response seems better, smoother. Power is still there u just have the throttle slightly more. At this point no complaints. Time will tell when I start towing 6k.
for now my truck is ok.
Having worked for an automotive company for many years and having gone thru many recalls while associated with them, they will pay. They have to, problem is finding someone with the authority to do so. Call them every day, keep asking for someone who can make a decision. Keep up with all the...
Filled out the online form about a week ago, it seemed to go thru just fine got a case # and appears to be moving forward. Called my local dealer to make an appointment for computer reflash, they stated they are out of the kits. Apparently part of the reflash is a sticker and they can only order...
Had 2 VW's that got bought back, 2012 jetta and 2010 touareg. Really like both cars. Needed something to pull a 20 ft travel trailer. My ram does a good job. Averaged 16.2 mpg on a 8200 trip out west last year.
no issues, truck runs awesome.