I contacted FCA and filed a complaint. They covered the service cost, my rental and have ordered a heat cover for my truck. This is a known problem. There was a recall on 2014 & 2015 Ram ecodiesel. You should contact the FCA warranty center.
I have 32,000 miles on my ecodiesel. I love the comfort, despise the problems. We purchased our 2016 ecodiesel with 6,000 miles on it. At 13,000 miles it was in the shop for an oil leak. 20,000, complete engine failure, 32,000 miles and the cold weather put her in the shop for a week. I have a...
This is an ongoing issue with EcoDiesel engines being sold in US & Canada. Some states have class action suits started. Do some research online to see if there is one in your state. Other option, complain to the Warranty Center. Not that filing a complaint will result in action but it's a start.
Hi, I received the same messages. Mine came through on 12/30/17. My truck has been in the shop since 1/2/18. Today I received a call informing me the Service alert was escalated to the Ram Engineers. The Engineers have instructed the dealership to reset the error codes & inform me to add...