Got another email from them, claiming once again the Purchase Contract is blank. It is not blank. I have emailed it 3 times, plus the dealer emailed it. I tried calling again today, 2/1/2022, and again was on hold for a half hour and then disconnected. i am going to file a complaint.
We have been emailing everything they have asked for in our claim...several times! Somehow it never gets there. The dealer we bought the truck from has emailed copies of documents as well...nothing. We have called several times and have spoken to our "case manager" who assures us that it must be...