Took it to dealership (Hendrick Ram in Charleston SC) where we bought it, they refused to look at it.
Told us to contact insurance company.
Called Fiat Chrysler on 3 separate occasions where 3 incompetent customer service employees, created 3 different case #’s of incident. No response from...
Although pads were affected, as we lifted the hood we could see flames 18” high originating from the rear of engine compartment. The foam pads were not the source of the fire.
Just had emissions recall on 2016 Ram 1500 Eco Diesel completed, went on first long distance drive, 250-300miles and engine lost power, then caught on fire. Has this happened to any other owners?