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2016 Ecodiesel Performance Issue

tallexnc

New Member
Jan 18, 2019
2
0
Truck Year
2016
My truck has a problem the dealer is attempting to solve: Lack of power at high speed and poor mileage (<22 mpg) at highway speeds. Field rep agrees there is a problem but they haven't been able to identify problem yet. One item I've noted is the truck is downshifting a lot on small grades which it never has done before. They are not going to start throwing parts at it now. First on the list is a new turbo and EGR. Hopefully they are installed this week. I was hoping that someone has an idea on potential root cause/s. The dealer has had my truck for the best part of 2 months. They have provided a courtesy car though. Truck has 80K on it. i love the truck ...but it has a problem...............
 

tallexnc

New Member
Jan 18, 2019
2
0
Truck Year
2016
Here we are ...March 7th. Dealer installed all new injectors. Took an 840 mile round trip. Performance exactly the same as before: poor mileage at highway speeds, downshifting on small grades, and a general lack of power. Dealer has opened a STAR case ...next step is to hook up monitor and track performance variables while driving it. I'm being told this should be done in next few days.

Previous service manager has been terminated along with several other folks in shop. Dodge/Chrysler trying to get this shop in order.

I'm on my 5th courtesy vehicle! They have had my truck since early November.......
 
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