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Is there a Canadian settlement

dartboy

New Member
Oct 24, 2015
2
1
Truck Year
2015
Hi and just curious if anyone knows what FCA in Canada is doing for their eco customers?
 

Bruno Paquette

New Member
Mar 10, 2020
8
0
Truck Year
2016
Yes well, FCA Canada is giving all of us the middle finger, I have dealt with them a number of times because of the terrible eco diesel problems that Chrysler has just decided not to repair because its a lot cheaper to just stick it to your customers.
After dealing with FCA Canada's customer service people you will just be in total shock at their level of contempt, that their open screw you attitude hasn't led to Chrysler going bankrupt (Again) .
They don't deserve anyone's business!
 

G-force

New Member
Feb 12, 2016
2
0
Truck Year
2015
I am discovering how terrible Fiat Chrysler's customer "don't" care is. I told the service adviser that I did not want or authorize the emissions reprogramming when I dropped my truck off at Oxford Chrysler in London Ontario both in December and in March. They ripped me off for a water pump 2500.00 CAN, but the loss of coolant problem persisted. The dealership had my truck for 2 months... due to a leaking egr. I just got it back on April 28th, 2020. THE DEALERSHIP DID THE V16 emissions recall without my permission after I had told them that I did not want it done. It cannot be undone. The service advisor first told me that it was done in error... i told him that i wanted it the way it was before... three hours later he calls again insisting that in fact they had not performed the emmissions recall (lies). I had in the meantime lodged a complaint with FCA customer care... the following day I received a response that in fact the V16 emissions patch had been done and it cannot be reversed. FIAT CHRYSLER DOES NOT CARE ABOUT THEIR CUSTOMERS!!!! They washed their hands of the issue and said that they do not get involved in their dealer disputes and that their system showes my vehicle is up to date... I have the email from Fiat Chrysler Instructing me that the dealer would not do unauthorized work if I told the dealership that I did not want the Emmissions recall done. SLUGGISH PERFORMANCE AND POORER FUEL ECONOMY.
 

carlhenry

Well-Known Member
Nov 21, 2018
1,503
276
Truck Year
Not Listed
but they love their customers the love 2 screw them I have 2 computers one tuned and one stock and my truck and it has never been back 2 ram for nothing I don't want those clowns touching my truck
 

G-force

New Member
Feb 12, 2016
2
0
Truck Year
2015
I wish the Merchant law group would offer some type of update as to where things stand in the class action law suit in Canada. I will have to think about finding a second tuned computer for my truck as the delayed pedal response especially when its cold is dangerous.
 

AlfPower

New Member
May 7, 2020
3
0
Truck Year
2014
They where in court early February and adjourned to a later date.
 

Mayet1

New Member
Oct 26, 2021
13
5
Truck Year
2016
Here is the settlement in the USA. I hope you can open it.. Canadians should launch a class action law suit against FCA. Anyone know a lawyer willing to take this on ??? Im sure we would get every Ecodiesel owner in Canada 100% on board. Its disgusting that they are allowed to offer this to the USA , compensation and a massive extended warranty. Canadians got ZERO...not even a part covered. Its the SAME TRUCK !!
Your right , I spent literally hours on the phone with FCA customer service and no leniency or compassion whatsoever, just NO. What group or person in Canada signed off on this anyway??
 

Attachments

  • ECO DIESEL Settlement Long_Form_Notice.pdf
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TC Diesel

Well-Known Member
Jul 14, 2016
2,031
549
Truck Year
2015
What's disgusting Canada continue support of whining.... Your GOV is totally supportive of just about every extreme view of socialism, Yet you wine when you are the victim. Go get your class action, it will fail.

Yes , their are many righteous Canadians, Ban together and kick the misfits out of your country back to Europe or wherever they came from, USA already is full of misfits please don't send them Here.:mad:

Sell your 3.0VM is the best advice I can give. Its NOT FCA its FIAT VM EUROPE were your battle should begin, members of the American Branch begged Fiat not to bring that engine to AMERICA.
 
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Mayet1

New Member
Oct 26, 2021
13
5
Truck Year
2016
I will be getting rid of this lemon. Brand loyalty and re-purchase intent is completely lost here from my perspective.

We are no different than any other country that has misfits within. We too have a right to voice our opinion on what we feel is unjust, not whining, especially when we are not treated the same , with the same product, same issues, same manufacturer, regardless of where it was manufactured.
 

colin

Member
Oct 20, 2018
30
3
Truck Year
2017
What's disgusting Canada continue support of whining.... Your GOV is totally supportive of just about every extreme view of socialism, Yet you wine when you are the victim. Go get your class action, it will fail.

Yes , their are many righteous Canadians, Ban together and kick the misfits out of your country back to Europe or wherever they came from, USA already is full of misfits please don't send them Here.:mad:

Sell your 3.0VM is the best advice I can give. Its NOT FCA its FIAT VM EUROPE were your battle should begin, members of the American Branch begged Fiat not to bring that engine to AMERICA.
With 10x the size of our population you have way more clout and voices to get manufacturers to do something. The same with vehicle warranties. There is no need for them to match what a US purchaser gets with our smaller purchasing power.
 

TC Diesel

Well-Known Member
Jul 14, 2016
2,031
549
Truck Year
2015
You Canadians are getting the %$=_,>, From Fiat....Not FCA..... FCA in Canada Means "Fiat Canada Angry"
 
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