I am in the exact same scenario my truck was approved to be fixed on 04/14/23 full motor turbo crank case rear main seal etc… they told me I have to pay $2k I’m fine with that and was done arguing so I agreed. As of today they have no eta and my situation with Stalantis has been the same. My...
Now after the dealer refused to work on my truck the area manager got involved and they asked for an inspection. I told them I wasn’t comfortable with that after the dealership told me they wanted to wash their hands with my truck and told me they don’t get reimbursed for the work. And they...
Very similar situation my has been at a dealer 3 hrs from my house almost a month and no rental or loaner still no progress being made except the diagnosis and a crappy offer to get me out of it and pay full price for a much lower package truck. Now they tell me an inspector is coming to look at...
So a little update guy called me and told me the third-party inspector went there and he says there’s oil on the filter the housing the pan and it appears to be the rear seal and it’s not Firestone‘s fault but because I’m a little experienced and I’ve dealt with similar situations I explained to...
Now a corporate adjuster for Firestone called me and said they are sending a 3rd party inspector to see the cause of the failure I’m guessing to cover their ass
I’m not sure it’s still at Firestone and they haven’t looked at it but they rented me a truck. I told them I want it to go to Ram for diagnostic because they are probably not equipped to knowledgeable enough to work on it so hopefully.
Please help!!! I had an oil change done yesterday at Firestone I have a 2018 Ram 1500 3.0 EcoDiesel Laramie and I had a 300 mile trip today was about 120 miles in and the truck lost all power as I was passing a truck and the low oil pressure light cam on and said shift to park. I pulled over...