Tell the dealership that if FCA will not replace the motor under a goodwill replacement, you will sue them. The dealership will pass this on to FCA. If FCA refuses to replace the motor go on the internet in the state where you brought the truck in and type in "LEMON LAW ATTORNEY". Find a firm...
Sell it. You're likely going to have problems with it and even if the motor doesn't blow you're going to have engine issues that will require you to have it serviced at the dealership. My 2016 is on it's 3rd motor and has been in for service about 16 times. First problems started at 48,000 miles...
Let them know if they are not willing to do anything you will sue them. If they won't do anything at that stage, contact a good LEMON LAW attorney and get an opinion on whether you have grounds for legal action. Get a LEMON LAW attorney in your state. Laws can be different from state to state so...
My truck has been sitting for 3 months waiting for the engine. It is suppose to arrive the end of August. The dealership was good about it and gave me good loaner which I have been driving. The dealership has been great, FCA not so great. I'm going to check on the issue if I pay $100 on the...
Contact a law firm that specializes in LEMON LAW. Even if the factory warranty has expired there are still federal laws that can be utilized on certain items, especially when they have such a problem as the eco diesel has. If pressed, FCA will likely replace the motor but you need a good LEMON...
You may want to contact an attorney in your state that specializes in Lemon law. In the U.S. even though your warranty may have expired, there still are claims that can be made under federal law. A Lemon Law attorney would be able to explain your rights ti you. FCA generally wants to resolve...
FCA has termed this a "Good will" replacement. I asked a few questions that FCA was hesitant to answer. For instance, did they replace the first motor when it was under warranty with a factory motor or a remanufactured? Under federal law you have certain rights in regard to whether a warranty...
FCA is replacing the motor under warranty and the dealership provided me with a 2020 loaner vehicle until the work is done. No ETA but they are saying about 2-3 weeks. I was told the original replacement motor had a 3 year warranty on it which FCA is honoring (apparently this extends beyond the...
I have a 2016 Ram Big Horn which I bought new with the 3.0 eco diesel. I've posted here many times with many problems. Last year at 70,000 miles the motor seized and it was replaced under warranty. They never told me anything about what the problem was nor did they give me any paperwork...
I heard back from the dealership today on my motor. They will be replacing my 3.0 this week. They said you have what is remaining on your current engine warranty and that FCA does not give any further warranty on a replaced motor. Since I have 70,000 miles on my motor, they said I'll have a...
I would agree. Better to put together a good presentation and have to convince one person rather than 3. If you're defending the matter, you probably want to go with three rather than one. Three are more likely to compromise rather than one.
Did you first go the arbitration route? My contract says I have two options available for arbitration, one with 3 people including a member from the general public and the other where it is just an arbitrator. I'm getting rid of the truck but want to see if I can get them to buy back the truck...
TC Diesel:
Thanks for the reply. In your opinion, if I'm correct and this is related to crankshaft failure is that in any way related to an emission issue or is that a totally separate issue? It would naturally seem they should not be related in any way, but if the engine has issues with...
I know the simple answer is to do an aftermarket tune. The problem is that I am an attorney and read the fine print of all contracts. In the fine print of your purchase agreement which you sign, is a provision which you agreed to that says if you alter the vehicle's emission system, the...
I've posted numerous issue on this forum I have had with my 2016 3.0 Bighorn. I bought the truck brand new and everything was fine for the first 45,000 miles, then everything started to go wrong with it. Melted intakes, EGR's, you name it, it's been in the shop numerous times from 45,000 to the...
100% of it was on emissions related items. One of the big items was that a hole melted in the intake manifold and almost caught the truck on fire. The truck was in the shop for over two weeks for that repair. Sadly, the mechanic that did the repair said to expect to have the same thing happen...
My 2016 Dodge Eco Diesel is back at the dealership yet again. This time it is a fuel particulate filter that needs to be replaced. I'm just under 80,000 miles and was told by the dealership that is is under warranty to 80,000. I thought after they were flashed that the warranty was longer on...
Look at the TACOMA. Sure, they need an update inside but you never hear anything about their engines or transmissions. Although they still have the 6-speed transmission, and they don't get the greatest gas milage (20mpg average with the V-6), they are solid mechanically. My 2016 Ram 3.0 eco...