Hi

[Jarhead72]

I have a 2018 eco diesel bought used around 25000 mi. Got to 43000 and fuel pump died destroying everything in path. Fix is $9000 and Chrysler with help at all..

 

[TC Diesel]

It should be covered under the 5/100K Miles Warranty , Is Fiat/Dealer claiming contamination?

 

[Jarhead72]

Dealer says 36000 so no go. Power train coverage no go either. Says unless engine, trans or rear end fluid goes thru the component it won't be covered. Comprehensive Insurance say no too because fuel test says no contamination. Probable was the last tank I ran thru it was bad. I have been traveling a little.

 

[Jarhead72]

Any help would appreciate. Gonna kill my pocketbook.

 

[TC Diesel]

Why Not on Powertrain? that fuel Injection system is covered in 5/100

 

[Jarhead72]

Dealer says no.

 

[Jarhead72]

I even called a claim number at Chrysler and got turned down.

 

[TC Diesel]

Dealer Wrong, Are you in Canada?

 

[TC Diesel]

How Long It Lasts
The Powertrain Limited Warranty lasts for up to 5 years
or 100,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic Limited
Warranty, as set forth in Section 2.1(E).

Diesel Engine:
Cylinder block and all internal parts; cylinder head assemblies;
core plugs; fuel injection pump and injectors; intake
and exhaust manifolds; oil pan; oil pump; timing gear
drive belts and/or chains and cover; turbocharger housing
and internal parts; valve covers; water pump and housing;
seals and gaskets for listed components; glow plugs and all
sensors.

 

[Jarhead72]

No. Tennessee

 

[TC Diesel]

Post #9 right out of the Diesel Supplement.

 

[TC Diesel]

My guess Dealer/Fiat claiming contamination.

 

[Jarhead72]

They are not being specific but that has been implied.

 

[Jarhead72]

How Long It Lasts
The Powertrain Limited Warranty lasts for up to 5 years
or 100,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic Limited
Warranty, as set forth in Section 2.1(E).

Diesel Engine:
Cylinder block and all internal parts; cylinder head assemblies;
core plugs; fuel injection pump and injectors; intake
and exhaust manifolds; oil pan; oil pump; timing gear
drive belts and/or chains and cover; turbocharger housing
and internal parts; valve covers; water pump and housing;
seals and gaskets for listed components; glow plugs and all
sensors.

Thanks TC where can I get a copy if that information. Is it on the Ram website somewhere?

 

[TC Diesel]

Create account and download Warranty https://www.mopar.com/en-us/my-vehicle/vehicle-information.html?redirect=om

 

[Jarhead72]

Create account and download Warranty https://www.mopar.com/en-us/my-vehicle/vehicle-information.html?redirect=om

I'll look. Have to switch to computer abuse can't see stuff on phone

 

[Jarhead72]

Create account and download Warranty https://www.mopar.com/en-us/my-vehicle/vehicle-information.html?redirect=om

I'll look. Have to switch to computer abuse can't see stuff on phone

 

[Jarhead72]

I'll look. Have to switch to computer abuse can't see stuff on phone

 

[Jarhead72]

Just had a long conversation with Chrysler. I found the page in the powertrain warranty that says the fuel pump is covered. When I called them out on it I ended up with a long phone session where they transferred me from "expert" to another all of which couldn't explain why the powertrain warranty won't pay for repairs. Finally after a hour they called the dealer and came back saying the emissions delete voided the warranty.

 

[TC Diesel]

So its a deleted Truck? You NEVER mentioned it was deleted, So YOU have NO case.