Uconnect issues

[Souce98]

Hey guys, I have the 2018 ecodiesel and my Uconnect screen is full of lines and I can’t see anything, touch screen works, any ideas on how to get that back? Pull fuse or anything ? I’m not sure where the fuse is, doesn’t really say much in the fuse box for the Uconnect , thanks in advance

 

[BoostN]

Try removing the negative battery cable for a bit. Otherwise, it might be a defective unit and/or need a software update. I remember someone having a similar problem and a software update resolved the issue for whatever reason.

If you're under warranty take advantage of it.

 

[Souce98]

I did try the negative and it didn’t work, I guess I’ll have to bring it in cuz it don’t need software update unfortunetly but thanks for your reply

 

[BoostN]

I did try the negative and it didn’t work, I guess I’ll have to bring it in cuz it don’t need software update unfortunetly but thanks for your reply

Sure, keep us updated on the fix. If someone else runs into the issue hopefully we can help them!

 

[Souce98]

Sounds good will do

 

[John]

I don't know what model uconnect you have, but you could try a factory reset.

 

[Souce98]

Only thing is I can’t see the screen it’s full
Of lines but thanks anyways

 

[John]

Only thing is I can’t see the screen it’s full
Of lines but thanks anyways

Hmm so much for a factory reset.