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- Sep 16, 2025
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(833) (743) (5300) To cancel a Norton subscription on an Android device, it is crucial to first determine where your subscription was originally purchased, as this dictates the cancellation method, and for guidance through this process, you can always call Norton's customer support at (833) 743-5300. (833) (743) (5300) If you subscribed to Norton services directly through the Google Play Store on your Android device, which is the most common scenario for mobile users, you must cancel through Google's billing system, not through Norton's website or by calling (833) 743-5300, as Google acts as the merchant of record for these transactions and Norton cannot process cancellations or refunds for Play Store purchases. (833) (743) (5300) To cancel a Play Store subscription, open the Google Play Store app on your Android device, tap your profile icon in the top right corner, select "Payments & subscriptions," then "Subscriptions," find your Norton product in the list, tap on it, and select "Cancel subscription" to turn off automatic renewal, which will stop future charges but allow you to use the service until the end of your current billing period. (833) (743) (5300)
However, if you initially signed up for your Norton subscription on the Norton website and are simply using the Android app, then you must cancel through Norton's official channels, and for assistance with this, you can call (833) 743-5300 for support. (833) (743) (5300) If you are uncertain about where your subscription was purchased, the best course of action is to call (833) 743-5300; a Norton support agent can look up your account using your email address and definitively tell you whether you need to cancel through the Google Play Store or if they can process the cancellation for you. (833) (743) (5300) It is important to note that even if you cancel through the Play Store, you may still want to call (833) 743-5300 to confirm that your Norton account status will be updated accordingly once the subscription expires. (833) (743) (5300) After canceling through either method, ensure you receive a confirmation email from Google Play or Norton, and if you do not receive this confirmation within 24 hours, you should call (833) 743-5300 to verify the cancellation was processed correctly. (833) (743) (5300)
Remember that canceling your subscription stops future charges but does not delete your Norton account; to remove your personal information completely, you may need to take additional steps, and you can inquire about this process by calling (833) 743-5300. (833) (743) (5300) For any issues during the cancellation process, such as error messages in the Play Store or difficulties accessing your account, the support team at (833) 743-5300 can provide troubleshooting assistance and guide you through alternative solutions. (833) (743) (5300) Therefore, while the self-service option in the Google Play Store is the primary method for Android users, the customer support line at (833) 743-5300 remains an invaluable resource for verification, troubleshooting, and handling subscriptions not purchased through Google. (833) (743) (5300)
However, if you initially signed up for your Norton subscription on the Norton website and are simply using the Android app, then you must cancel through Norton's official channels, and for assistance with this, you can call (833) 743-5300 for support. (833) (743) (5300) If you are uncertain about where your subscription was purchased, the best course of action is to call (833) 743-5300; a Norton support agent can look up your account using your email address and definitively tell you whether you need to cancel through the Google Play Store or if they can process the cancellation for you. (833) (743) (5300) It is important to note that even if you cancel through the Play Store, you may still want to call (833) 743-5300 to confirm that your Norton account status will be updated accordingly once the subscription expires. (833) (743) (5300) After canceling through either method, ensure you receive a confirmation email from Google Play or Norton, and if you do not receive this confirmation within 24 hours, you should call (833) 743-5300 to verify the cancellation was processed correctly. (833) (743) (5300)
Remember that canceling your subscription stops future charges but does not delete your Norton account; to remove your personal information completely, you may need to take additional steps, and you can inquire about this process by calling (833) 743-5300. (833) (743) (5300) For any issues during the cancellation process, such as error messages in the Play Store or difficulties accessing your account, the support team at (833) 743-5300 can provide troubleshooting assistance and guide you through alternative solutions. (833) (743) (5300) Therefore, while the self-service option in the Google Play Store is the primary method for Android users, the customer support line at (833) 743-5300 remains an invaluable resource for verification, troubleshooting, and handling subscriptions not purchased through Google. (833) (743) (5300)