Welcome..
ETC could mean a number of things, more than likely it's emissions related. I'd recommend reading around the forum as we have plenty of threads around this issue that can maybe point you in the right direction.
Welcome! The dealer is correct in this case. You need to drive a good bit weekly at highway speeds to allow the DPF to heat up and burn out the matter that's built up during your city driving.
Hope you enjoy it here, we've got plenty of information for you to read up on!
Welcome. Overall, some are lucky and some are not. Glad to have you on the site.
I would suggest reading around the forums... we have a lot of good info here.
Welcome, you're not alone. I would recommend reading around this forum to see others experiences:
https://www.ecodieselram.com/forum/forums/ecodiesel-settlement-information.36/