EGR Cooler Failure

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Grubbsy31

New Member
Nov 14, 2019
3
1
3
Oregon
Truck Year
2016
Hey Guys, I'm new here but I have read a lot of good information ya'll have posted. Anyway I Have a 2016 I bought used earlier in the year. It had 44K miles and seemed to be in great shape. I recently had the Emissions Recall done at 65K and as many of you stated, lost some power and fuel mileage. That's not really my issue though. Shortly after, I found that I was losing coolant but no visible leaks. Reading through the posts, it seemed that my EGR cooler had failed. I took it into my local dealer to be looked at and they agreed it was a Cooler issue. This is where the BS begins. So there was a cooler available at another dealer but we were informed there was another recall on the EGR Cooler Bushings. The Bushings are being updated Jan 20, 2020 per recall V02 I believe. In the mean time the dealers in my area will not perform any EGR cooler replacements without the updated bushings. They are being told they will not be reimbursed from Chrysler if they do so. So in a nutshell I was told to continue to add coolant as needed, until the bushings come available in 2 freakin months. I would just delete the whole damn thing but I will lose all my extended warranty. And looking at all the issues ya'll are discussing, I'll need the warranty for sure. That's what I get for downsizing from the 2500 I guess. Thoughts?
 

carlhenry

Well-Known Member
Nov 21, 2018
1,422
259
83
Truck Year
Not Listed
welcome 2 the group if u keep running antifreeze through the motor u will b walking soon as antifreeze will ruin the engine
 
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Grubbsy31

New Member
Nov 14, 2019
3
1
3
Oregon
Truck Year
2016
That's what I tried to explain to the Dealership but they seemed to think it would be ok. I'm not seeing any signs of coolant in the oil (not milky), but there's certainly traces I'd imagine.
 

khopem5

New Member
Nov 25, 2019
3
1
3
new hampshire
Truck Year
2018
I went to the dealership today because I had white smoke coming from engine, a bad burning smell and I am all of the sudden getting 15 miles a gallon. They said nothing they can do
 

khopem5

New Member
Nov 25, 2019
3
1
3
new hampshire
Truck Year
2018
Is this a classic egr fail? I last had a 16 duramax and deleted it at 500 miles so i never had any bother with reading about egr fails and such
 
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Tremper126

Moderator
Staff member
Supporting Member
Feb 15, 2019
400
164
43
Partlow, Virginia
Truck Year
2014
I still don’t understand how the bushings are causing a failure, according to what I’ve seen it’s the metal that the egr is made from. I just received my official recall today and it’s baffling to read. To me it sounds as if it’s an internal failure, if it’s internal idk how a bushing is going to help. Oh well guess we shall see
 
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carlhenry

Well-Known Member
Nov 21, 2018
1,422
259
83
Truck Year
Not Listed
That's what I tried to explain to the Dealership but they seemed to think it would be ok. I'm not seeing any signs of coolant in the oil (not milky), but there's certainly traces I'd imagine.
soot does not get milky
 

Tremper126

Moderator
Staff member
Supporting Member
Feb 15, 2019
400
164
43
Partlow, Virginia
Truck Year
2014
Fresh off the press...

Says it fails internally. If you research the bushings it appears the bushings they are referring to is the external bushings that leak coolant outside of the block seeing as how that’s the number one spot eco owners are directed to look at first. F IT JUST DELETE THE WHOLE EGR MOPAR!!DD658A91-285C-4944-95A4-112A9DA4C805.jpeg
Sorry it won’t come out upright
 
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Brenda262

Member
Oct 4, 2019
30
5
8
Nebraska
Truck Year
2015
Hey Guys, I'm new here but I have read a lot of good information ya'll have posted. Anyway I Have a 2016 I bought used earlier in the year. It had 44K miles and seemed to be in great shape. I recently had the Emissions Recall done at 65K and as many of you stated, lost some power and fuel mileage. That's not really my issue though. Shortly after, I found that I was losing coolant but no visible leaks. Reading through the posts, it seemed that my EGR cooler had failed. I took it into my local dealer to be looked at and they agreed it was a Cooler issue. This is where the BS begins. So there was a cooler available at another dealer but we were informed there was another recall on the EGR Cooler Bushings. The Bushings are being updated Jan 20, 2020 per recall V02 I believe. In the mean time the dealers in my area will not perform any EGR cooler replacements without the updated bushings. They are being told they will not be reimbursed from Chrysler if they do so. So in a nutshell I was told to continue to add coolant as needed, until the bushings come available in 2 freakin months. I would just delete the whole damn thing but I will lose all my extended warranty. And looking at all the issues ya'll are discussing, I'll need the warranty for sure. That's what I get for downsizing from the 2500 I guess. Thoughts?
I would go back to the dealership and tell them this is unexceptable and regardless this is a recall and my truck can’t wait 2months for a part and they should fix the damn thing free of charge at least then your not risking motor damage!!!! And once the updated part has arrived then they can fix again !!! I can believe the shit these dealerships pull on the consumers it’s very frustrating
 
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Tremper126

Moderator
Staff member
Supporting Member
Feb 15, 2019
400
164
43
Partlow, Virginia
Truck Year
2014
Just got the P04DB code and noticed my egr seems to be staying open longer and more than usual according to the monitor... wonder if mine shit the bed again
 

carlhenry

Well-Known Member
Nov 21, 2018
1,422
259
83
Truck Year
Not Listed
I still don’t understand how the bushings are causing a failure, according to what I’ve seen it’s the metal that the egr is made from. I just received my official recall today and it’s baffling to read. To me it sounds as if it’s an internal failure, if it’s internal idk how a bushing is going to help. Oh well guess we shall see
the bushings r redesigned because the cooler is different the old seals won't work with the new cooler
 

Will_CathVT

Member
Jul 9, 2019
76
23
8
Truck Year
2016
My EGR Cooler failed prior to the recall, the replacement was covered under the the extended warranty due to the EPA suit. Per the extended the warranty anyone should have a loaner while waiting for the truck to be repaired if the repair is covered under the warranty. Stick the warranty under the nose of the service manager and get the loaner. I was lucky and noticed the issue and was less than a mile from the dealer, they didn't blink and followed the warranty to the letter. Stay on them!
 

Mcgrathfx

New Member
Dec 19, 2019
8
2
3
Oregon
Truck Year
2015
Hi Will_CathVT,
"Per the extended the warranty anyone should have a loaner while waiting for the truck to be repaired if the repair is covered under the warranty." Could you direct me to this info - I've checked my extended warranty and cannot find this wording anywhere. Is it on the Ecodiesel Settlement website? Thanks, Michael
 
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Mcgrathfx

New Member
Dec 19, 2019
8
2
3
Oregon
Truck Year
2015
Will_CathVT,
Thanks you for the info - dealership now has my truck and they have provided me with a rental car at no charge until truck is fixed.
 

ScottyDawg

New Member
Jan 25, 2020
3
1
3
Canada
Truck Year
2018
Will_CathVT,
Thanks you for the info - dealership now has my truck and they have provided me with a rental car at no charge until truck is fixed.
I’m the same, dealer provided a rental no charge for my EGR failure. Truck has been there since Jan 3. Will post any updates that come along.
 

Toro66

New Member
Aug 28, 2017
4
0
1
Truck Year
2014
Is this a classic egr fail? I last had a 16 duramax and deleted it at 500 miles so i never had any bother with reading about egr fails and such
What about the new Fed law on deleting any factory emission contr.ol now is a felony????
 

Toro66

New Member
Aug 28, 2017
4
0
1
Truck Year
2014
Please reference the law, I would like to see it :)
The law removed the language in buying aftermarket delete kits and tuners “for off road use only” it started last June or July of 2019 no factory emissions systems can be removed