Introducing myself

[Mikeh81eco]

Hello everyone. Mike here 2020 ram 1500 Limited Eco diesel owner said to say, but had improper DEF flood message pop up first night I purchased a truck from a used dealership. The next day the message stated I had 200 miles before engine would not restart after that the dealership I bought it from they said didn’t see anything wrong no sensors going bad or anything. And to either drain the DF fluid or let it run through and add high-quality DEF fluid I did that and as I’m waiting on the DEF fluid to run through completely, I continue getting the messages that come and go when it wants to saying I have XXX many miles before engine will not restart. On Saturday the message stated I had 59 miles before engine would not restart and it went all the way down to 39 miles before the message went off dealership. Owner said he would have a service advisor on it first thing Monday morning, and she did text me this morning and say he was working on it however I feel if I take my truck for them to service it and replace the injector or the quality sensor. I should be given something to drive until it’s finished

 

[Tremper126]

Welcome! I mean I guess it would depend on mileage and how used and dealer preference. I’ve never gotten a loaner from my dealer when I tried to use them but everyone of them is different.

 

[BoostN]

Welcome! I've not had good luck in the past with dealers giving loaners.. It all depends on the dealer and your relationship it seems.