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Settlement check is in the Mail, Here how to verify

EcoDiesel Owner

New Member
Jan 11, 2020
2
0
Truck Year
2015
I'm pretty frustrated over this whole ordeal!

I received an email from the person handling my claim stating that I should receive my check within 6 to 8 weeks. That was back on September 30, 2019. We are well into January 2020, and still no check. Calls to the claim center only give me a response that the check is being processed, and they can't give me any further details. All steps of the process were followed in a timely manner, and many follow-ups were made to make sure everything was in place.

Has this ridiculously long process been experienced by others? Wish I knew who to contact directly. I don't think I will ever see a check...
 

Mando Michigan Mark

Active Member
Aug 27, 2018
100
29
Truck Year
2015
I'm pretty frustrated over this whole ordeal!

I received an email from the person handling my claim stating that I should receive my check within 6 to 8 weeks. That was back on September 30, 2019. We are well into January 2020, and still no check. Calls to the claim center only give me a response that the check is being processed, and they can't give me any further details. All steps of the process were followed in a timely manner, and many follow-ups were made to make sure everything was in place.

Has this ridiculously long process been experienced by others? Wish I knew who to contact directly. I don't think I will ever see a check...
I'm wondering about that myself. I got the first part of my reimbursement - $2460 - in July (after several months of run-around; update was done very early - like April or May), and was told (and it's in the paperwork) that if the 'previous owner' didn't file by August 3rd, the balance would be sent. I called in late August and the multiple people I spoke with all told me different stories. (I'm sure I have posts about all the run-around scattered around this site.)
First it was "Oh, we extended the timeframe from August 3rd to the end of September. If no claim from a previous owner is received by then, you'll get a check within 30 days." Then when I called in like October, it was, "We have no way of tracking when you'll get the rest of your money." I called both the Emissions lawsuit hot-line as well as Customer Care, and no one can give me any updates at all. Now (as you mentioned) it's 2020 and still no clue when the balance ($615) will arrive. :mad:
 

EcoDiesel Owner

New Member
Jan 11, 2020
2
0
Truck Year
2015
At least you received part of your settlement amount. Up to this day I haven't received a single cent.
I did follow-up with an online live chat with them, and was told that those who requested payment for the full amount, rather than a partial payment, would be processed after all other partial payments were completed. Even though the claim tracking link on the website says my check has already been mailed, the person on the live chat told me it had not been. At their suggestion, I had them change it to partial payment hoping I would at least get something in the next 2-4 weeks, which is what I was told would happen. But I obviously won't hold my breath...
 

Mando Michigan Mark

Active Member
Aug 27, 2018
100
29
Truck Year
2015
At least you received part of your settlement amount. Up to this day I haven't received a single cent.
I did follow-up with an online live chat with them, and was told that those who requested payment for the full amount, rather than a partial payment, would be processed after all other partial payments were completed. Even though the claim tracking link on the website says my check has already been mailed, the person on the live chat told me it had not been. At their suggestion, I had them change it to partial payment hoping I would at least get something in the next 2-4 weeks, which is what I was told would happen. But I obviously won't hold my breath...
Interesting. I seem to recall someone else mentioning that; they'd give you your partial rather than you having to wait for the 'first/previous owner' to file a claim. (Which they've extended several times, pushing out any payment even further.) I do know those who are/were the only owners got their checks relatively quickly. I did opt for the partial payment; it was an option when I submitted all the paperwork and so on. And - as everyone has noticed - the indicator on the web portal that the 'check has been mailed' is absolutely false. It doesn't take 8 weeks for a check to arrive, even if it came from the International Space Station! :cautious:
 

MCRAWF1

New Member
Apr 27, 2021
3
0
Truck Year
2014
Again sent settlement letter in January 2021 still no payment in june 2021 will seek relief under Louisiana bad faith law assuming FCA is working with 3rd party to pay claims
 
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