Welcome to the forum! Diesel are fun and addictive. The power, efficiency and sound all make me love them. Spend some time reading around the forums, we've got plenty to talk about!
The 2.8L has been around long enough now to pretty much say it's a solid engine. A few have had issues, but all do, but again nothing like the 3.0L EcoDiesel has. It's one of the those that I wouldn't second guess myself if I was looking at one.
The new F150 Diesel hasn't been on the market...
As you can see, the Duramax was over a second faster and really had no issues leaving the EcoDiesel in the dust. Great video as always from the TFL guys!
I'd fight that.. call FCA and file a case ASAP! I'd counter with the question asking does FCA offer a maintenance schedule for the EGR Cooler? What could you (the customer) have done that's documented to keep this from happening.