Welcome to the forum!
We have many complaints just like that.. have a look at this forum for more:
https://www.ecodieselram.com/forum/forums/ecodiesel-settlement-information.36/
Good point. I know for warranty purposes a simple receipt and the date of the service is always been good enough. I see they have a maintenance "app" but I''m not sure that files to the carfax of the car like I would assume it would.
Welcome.. for the settlement information, refer to the official website, to discuss that we have a section here:
https://www.ecodieselram.com/forum/forums/ecodiesel-settlement-information.36/
I totally missed this thread title with the engine codes in it. 😂
My bad! In my defense. I was sitting on the beach..
Hopefully they can get you in soon!
I’d start by pulling the engine code and see what it’s saying is wrong. If it’s a 100% full then you likely need the dealers help anyways. Try a different dealer as suggested if yours is backed up that long.