Sorry to hear about this. You do have the attorneys involved in the Class Action Lawsuit that can assist since you installed the AEM software update that gives you 4 years or 48,000 mile extended warranty. Dealers are not very helpful and Customer Care is the first step as you can start a case...
I just submitted for the settlement monies. I am eligible for the full amount of $3,075 as I purchased it new back in 2015. I know people jumped quickly to get the money back in May 2019 and did the AEM software update to qualify. The court allowed original owners who own the vehicle extra time...
I had my second EGR cooler installed over a week ago on my 2015 Ram. The EGR coolers are available for 2014-2015 Ecodiesel models from April. They say it’s a new design.
I wish you all the best, I have a 2015 Big Horn Ecodiesel with 94,500 miles. My truck experienced the following, Two blown turbos, Two starters, replaced two Radios with Navigation. Currently at dealer for a new EGR cooler and one SCR Catalyst and numerous sensors and waterpump. I am also...
The new EGR cooler should have a date code on them. The new software update is also available that will help the turbo lag. The new software update will give you an additional 12,000 miles to the AEM software extended warranty. FCA customer care can assist with the recall for the EGR and current...
The 2014-2016 Ecodiesel models that had the AEM software update are eligible for up to $3,075 and an extended warranty. If you visit Ecodieselsettlement you will learn about the parts covered under the class action lawsuit.
My 2015 is at the dealer, I called FCA customer care and was advised that the new EGR cooler is available for 2014-2015 Ecodiesel models. The dealers are not very helpful or knowledgeable.
I would contact an attorney, an overzealous service manager can’t flag you for a recall because of not following up with a fuel filter change at 20,000 miles. Dealers are very clever and will write down misinformation about a customer complaint when you pick up the vehicle. Make sure you...
The only EGR coolers currently available are for 2014-2015 models only as per FCA customer care rep. My truck is a 2015 and will get the new designed EGR cooler. If anyone with a 2014-2019 and had the EGR cooler replaced. Make sure to monitor the coolant level and check for leaks. My EGR was...
The new AEM software update will correct the turbo lag. All Ecodiesel owners with 2014-2016 are eligible for another additional 12,000 miles on the extended warranty as per the Ecodiesel Settlement.
The current recall fix is available for 2014-2015 EGR coolers and being shipped to dealers when the vin number is provided. From what I was told by a service advisor. The oil, fuel filter and coolant are replaced when a coolant leak is detected. My truck also needs a new SCR catalyst. Good thing...
I also received that letter while my 2015 Ecodiesel Big Horn is waiting for recalls associated with the EGR cooler leak. The dealer wasn’t very aware of anything until I called FCA customer care. I will remind them to update the AEM software since I complained about the turbo lag and poor...
You should be covered under the Class Action Lawsuit AEM extended warranty for 2014-2016.
My 2015 is in the shop for a second EGR cooler regarding a coolant leak. The dealer was trying to charge a deductible for a part covered by the recall. I called FCA customer care and they called the dealer...
When the dealership and customer care fail to provide a loaner as per the Ecodiesel settlement. The attorney from the class action lawsuit will certainly help. Dealers are also trying to charge a deductible for customers with a warranty or charge for parts not covered under the recall. My 2015...
I received a text message that the coolant leak was found and my warranty will cover it with a deductible. I contacted FCA customer care explaining that my dealer is using my max care warranty to repair the leak but charging a deductible. The FCA rep called the dealer but couldn’t reach the...
The AEM software update should cover any problem with the 2014-2016 Ecodiesel covered by the extended warranty that was covered under the class action lawsuit. The 2014-2019 Ecodiesel has a recall for the EGR cooler. The parts are covered under that recall.
I found a Ram dealer that had a courtesy loaner Ram on Friday. I explained to the service advisor over the phone I had the EGR replaced back in February. I mentioned to her I had another recall notice for the EGR. The service advisor said they have to inspect the parts before they can get the...
Just make sure the truck is covered by a warranty. I had two turbo, two starters and another two Navigation systems replaced. The $600 spent on Warranty deductible is just part of having the 100,000 mile max care warranty.
Right now, everyone is watching the great incentives offered. The 0% 90 day deferred payment is available. I believe FCA will even lower prices on new vehicles. I remember dealers selling new Ecodiesel for $32k with a $48k sticker.
For a 4 year old truck with the Ecodiesel. It better have a...