RECALL W58 - Crankshaft position sensor tone wheel may delaminate

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BoostN

Administrator
Staff member
Administrator
Jul 27, 2013
3,871
1,002
113
Tennessee
ecodieselram.com
Truck Year
Not Listed
Summary
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Remedy
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. The recall is expected to begin October 2, 2020. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
 

Attachments

boosti

Member
Feb 17, 2020
86
12
8
New York
Truck Year
2015
A fix should arrive soon, my 2015 Ram is currently sitting for two weeks at the dealer. The engine light is on since the second AEM software update in May.
On a positive note. I received the $3,075 from the Class Action Lawsuit after waiting 3 months of going back and forth with an incompetent case manager who said I would have the check in 6 weeks back in June.
The dealership knows about the 30 day period that includes all 2014-2016 Ecodiesel models who had the AEM software update can file for a buyback.
 

VBCC87

New Member
Nov 28, 2020
3
0
1
78737
Truck Year
2016
Our 2016 1500 was towed to a dealer in Colorado and has been stuck there since the 1st of October. The latest from service is that new parts may be available in January. The software fix apparently is not going to happen. No doubt this will be another law suit. We will be without our truck for 3+ months!
 

boosti

Member
Feb 17, 2020
86
12
8
New York
Truck Year
2015
I brought my vehicle in for the recall the other day. The dealership called me to have me return to pick up my vehicle since the part is unavailable. I called Ram Customer Care and was advised that January 21, 2021 parts will be available. The dealership scheduled me for a loaner vehicle in February to hopefully fix the issue. You definitely need to research any recall or problem before going in for service. Document any work performed by the dealer.
 
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Jaa1212mba

New Member
Jul 28, 2020
4
0
1
Oregon
Truck Year
2015
When I get on MOPAR to read about the recall status, I see that it states that parts are still unavailable. I am supposedly in the system at my local dealership to be called as soon as parts are available, but am considering the thought of trading in my beloved truck. I have always wanted this particular truck and hate that I am having to consider this. Has anyone actually gotten their truck fixed yet? Thanks!
 

VBCC87

New Member
Nov 28, 2020
3
0
1
78737
Truck Year
2016
Yes after 3 months my truck was repaired with a new tone wheel. Mine broke down in Colorado on a trip at the end of September and was towed to the dealer in Colorado Springs. He had us on a priority list and finally at the end of December received a part. We are in Texas and Chrysler transported the truck to us in January. I have a neighbor with one and he hasn't had the problem yet. When ours failed it shut down, did no engine damage but was dead. The new tone wheel brought it back to life and it runs like it did before the problem.
 

Gommy

New Member
Feb 22, 2021
8
0
1
Texas
Truck Year
2015
Yes after 3 months my truck was repaired with a new tone wheel. Mine broke down in Colorado on a trip at the end of September and was towed to the dealer in Colorado Springs. He had us on a priority list and finally at the end of December received a part. We are in Texas and Chrysler transported the truck to us in January. I have a neighbor with one and he hasn't had the problem yet. When ours failed it shut down, did no engine damage but was dead. The new tone wheel brought it back to life and it runs like it did before the problem.
Is this new tone wheel repair a recall issue. I am being told by a Texas dealership that this repair will be over $1700, but they want to do the recall work at the same time. I looked at the recall items on my computer this evening and it appears that one recall item is similar to the repair they want to do for $1700+. Please let me know your thoughts.
 

VBCC87

New Member
Nov 28, 2020
3
0
1
78737
Truck Year
2016
The tone wheel repair was covered under the recall in my case, no charge to me for the repair. I have been informed that there will be an additional software fix. I have no information whether or not the software fix will completely bypass the tone wheel replacement requirement.
 

KAH

New Member
Oct 2, 2019
1
0
1
Truck Year
2015
Excuse me for being mechanically naive. How does a software upgrade correct the loss of the position sensor by ignoring it? Can the truck run properly with no sensor? It seems like this is a cheap temporary fix and the underlying problem still exists. "the engine looses its ability to synchronize injector pulses and cam timing".
Thanks for any insight.
 

Brady

Well-Known Member
Jun 7, 2015
1,034
409
83
OHIO
Truck Year
2015
The software patches the complete loss of engine failure by reading the crankshaft position from another sensor. What that does is allow the engine to run in a reduced capacity. It is designed to "limp it" home rather than a complete loss of power. It could help navigate a potentially dangerous situation. It does not fix the root problem and is a temporary fix.